Case Manager

834 State Street, Schenectady, NY

Full Time

Experienced

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms.

Our teams work to address each individual on a holistic level so they feel heard, respected, and safe in our care. We offer hands-on help to address chronic homelessness, mental health, substance abuse, disability, and systematic poverty by offering innovative solutions and proactive services to the most vulnerable in Schenectady County.

Our Case Managers facilitate services across all spectrums of needs:

Housing (emergency, permanent)
Financial Planning and Budgeting
Emergency and Safety

Individual case management responsibilities vary across the team based on the assigned area of focus. Our Case Management Services generally include:

Emergency/Crisis Assistance – primarily assists homeless adult individuals and occasionally, families navigate the complex system of care to receive emergency shelter placement and other basic needs as quickly as possible.
Housing/Outreach Case Management – assists guest to stabilize income and find the most suitable housing that is both safe and affordable. Includes renting from reputable landlords, applying for Section 8 Housing, Municipal Housing or other housing programs.
Representative Payee Financial Management Program – manages SSI and SSD benefits for disabled guests particularly those with a history of chronic homelessness in spite of their steady monthly income. These individuals are often easily victimized and lack the ability to make sound financial decisions. Bethesda House Case Managers work with each guest to establish a budget to ensure that rent, food, medical care and other basic needs are met prior to the guest being given a personal spending allowance. This program has ended the cycle of chronic homelessness for every participant who was homeless at the time of entry.

Qualifications:

Bachelor’s degree in human services or related field.
3-5 years of professional, case management experience providing services to individuals with chronic medical conditions and behavioral health issues or equivalent background.
Experience working with the homeless population; people who have mental illness and/or substance abuse history and diverse populations.

Communication & Interpersonal Skills

Strong written and verbal communication across all organizational levels.
Effective collaborator in both routine and high-stress situations related to medical conditions and social determinants of health.

Technical & Functional Skills

Proficient in computer systems, data entry, and analysis.
Knowledge of local agencies and programs serving homeless and low-income populations.

Must have a valid NYS driver’s license with a safe driving history for at least 1 year.

Schedule: Monday – Friday
Job Type: Full-time, Non-Exempt (40 hrs/ wk)
Pay Range: $20.00 - $25.00/ hr based on experience and complexity of assigned area of service
Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k)

This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.

Bethesda House is an Equal Opportunity Employer. In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws. This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

Do you have a valid driver's license?*

What's your citizenship / employment eligibility?*

What's your highest level of education completed?*

College or University

Are you 18 years of age or older?*

Desired salary

Earliest start date?

Can you work weekends?*

Can you work evenings?*

Can you work overtime?*

Have you ever been convicted of a felony?*

If “Yes”, you have been convicted of a felony, please explain the circumstances around the conviction:*

In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*

150

Do you have reliable transportation to and from our work location?* YesNo

Please provide the name of your current employer (enter n/a if currently not employed).*

What is your current job title? (enter n/a if currently not employed)*

What motivated you to apply for this role?*

Have you ever been employed by Bethesda House in the past? If so, provide dates and position.*

Have you, or an immediate family member received services from Bethesda House with the last two years? If yes, please provide details.*

Human Check*

Submit Application

Bethesda House of Schenectady, Inc.

Career Opportunities

Case Manager

Apply for this position